Is the Cleanup App Safe? What Its App Store Page Shows

We didn’t test Cleanup. Everything below comes from its US App Store page on October 28, 2026, and from Apple’s documentation on how iOS handles apps. We make CleanX, another cleaner app, so we stick to what anyone can check.

Who makes the Cleanup app

The App Store lists the developer as DEEP FLOW SOFTWARE SERVICES, and the page’s copyright line reads Codeway; the same developer also publishes apps such as Chat AI and Nerd AI. Cleanup was released in December 2020, was last updated in October 2026 and had more than 740,000 ratings on the US App Store when we checked.

What Cleanup can access on your iPhone

The same as any App Store app: Apple says third-party apps are sandboxed and reach Photos or Contacts only after iOS asks you, and you can change that in Settings › Privacy & Security. Photos it deletes go to Recently Deleted for 30 days, and its description says nothing is removed without your approval and that a final review screen comes first. For what this means for any cleaner app, see are cleaner apps safe.

What its privacy label says

The App Privacy section on the App Store page is filled in by the developer; Apple notes on the page that it hasn’t verified it. For Cleanup, it lists:

• Data Used to Track You: Purchases, Identifiers and Usage Data, which may be used to track you across other companies’ apps and websites.
• Data Linked to You: contact info (email address), identifiers (user ID), and usage data including advertising data, for the developer’s advertising or marketing, analytics and app functionality.
• Data Not Linked to You: purchase history, device ID, product interaction, and crash and performance data.

Photos, videos and contacts don’t appear in the label, which fits the description’s statement that no files leave your phone. The same description also says “No tracking or data misuse”, while the label lists data that may be used to track you; Apple says apps must ask your permission before tracking your activity across other companies’ apps and websites, and you can say no.

The subscription: the part to read carefully

• Free trial: the description offers 7 days of unlimited access, after which the subscription renews automatically unless you cancel at least 24 hours before the trial ends.
• Prices: on the US App Store, the in-app purchases shown were weekly plans from $5.95 to $11.99 and a $29.99 yearly plan. The description mentions a lifetime subscription, but none was among the purchases shown (the App Store lists only some).
• Free use: the description doesn’t mention any free use beyond the trial.

How to cancel Cleanup and ask for a refund

1. 1

   Step 1: Find Cleanup

   Go to Settings › [your name] › Subscriptions and tap the Cleanup subscription.

2. 2

   Step 2: Cancel

   Tap Cancel Subscription. If there’s no Cancel button or you see an expiration message in red, it’s already canceled.

3. 3

   Step 3: Ask Apple for a refund

   Cleanup is billed through the App Store, so refunds go through Apple at reportaproblem.apple.com. See how to ask for a refund.

CleanX

How CleanX approaches the same worries

CleanX compares your photos, videos and contacts on your phone; they aren’t uploaded anywhere. Scanning is free, so you can see what it finds before paying. CleanX Pro is a weekly plan with a 7-day free trial for new subscribers, or a one-time Lifetime purchase with no subscription; with the trial, the payment screen shows when the first charge happens. There are no ads, and nothing is deleted until you choose it.

• On-device scanning of photos, videos and contacts
• Free scan; weekly plan with free trial, or one-time Lifetime
• No ads; you approve every deletion

See everything CleanX does →

Before you install it, or if you already have

• Try the free iOS tools first: the Duplicates album in Photos, View Duplicates in Contacts and Offload Unused Apps. See free iPhone cleaner options.
• Give only the photo access it needs, and turn on App Privacy Report in Settings › Privacy & Security to see which permissions and network domains an app uses.
• Looking for something else? See Cleanup app alternatives and what to check in any cleaner app.